7c7771 Privacy Policy

Full Privacy Policy

1. Introduction

7c7771 ("the Platform", "we", "us", or "our") is committed to protecting the privacy and personal data of every individual who uses our services at 7c7771.org. This Privacy Policy describes the categories of personal data we collect, the purposes for which that data is processed, the circumstances under which it may be shared, and the rights available to you as a data subject.

By registering for an account, making a deposit, or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, you must discontinue use of the Platform immediately. This Privacy Policy is incorporated into and forms part of our Terms & Conditions.

We review and update this Privacy Policy periodically. When material changes are made, we will update the effective date above. Continued use of the Platform following any revision constitutes your acceptance of the updated policy.

2. Data Controller

7c7771 acts as the data controller in respect of the personal data collected through this Platform. If you have any questions about this Privacy Policy or wish to exercise any of your data subject rights, you may contact our data protection team at: [email protected]. We aim to respond to all privacy-related enquiries within 10 business days (Bangladesh Standard Time, UTC+6).

3. Personal Data We Collect

We collect personal data from you directly when you register, use our services, or contact our support team, and indirectly through automated means such as cookies and server logs. The categories of personal data we may collect include:

Identity and Contact Data:

Financial Data:

Technical and Usage Data:

Communications Data:

We do not intentionally collect sensitive personal data such as racial or ethnic origin, religious beliefs, or health information. If you voluntarily disclose such data to our support team in the course of a responsible gaming interaction, we will handle it with an elevated level of care and will not use it for any other purpose.

4. How We Use Your Personal Data

We process your personal data only for specified, explicit, and legitimate purposes. The primary purposes for which 7c7771 processes your personal data are as follows:

• Account management: Creating, maintaining, and securing your player account, including identity verification and KYC compliance.
• Service delivery: Processing deposits, withdrawals, game participation, and customer support interactions.
• Legal and regulatory compliance: Meeting our obligations under applicable anti-money-laundering rules, age verification requirements, and fraud prevention frameworks.
• Responsible gaming: Monitoring gameplay patterns to identify signs of problem gambling and applying agreed player-protection tools such as deposit limits and self-exclusion.
• Platform security: Detecting and preventing unauthorised account access, collusion, bonus abuse, and other fraudulent or malicious activity.
• Service improvement: Analysing aggregated and anonymised usage data to improve Platform performance, game selection, and user experience.
• Marketing communications: Sending promotional offers, bonus notifications, and event alerts — only where you have given explicit consent. You may withdraw consent at any time.
• Dispute resolution: Maintaining records necessary to resolve player complaints and support formal dispute processes.

We do not make automated decisions about you — including profiling that produces legal or similarly significant effects — without human review. Where automated risk-scoring tools are used to flag potentially suspicious activity, a trained member of our security team reviews every flagged case before any account action is taken.

5. Legal Basis for Processing

For each processing activity, 7c7771 relies on one or more of the following legal bases:

• Contractual necessity: Processing required to fulfil the services you have requested under our Terms & Conditions (e.g., processing your deposit, operating your account).
• Legal obligation: Processing required to comply with applicable laws and regulations, including anti-money-laundering and age-verification obligations.
• Legitimate interests: Processing carried out for our legitimate business interests, such as fraud detection and Platform security, where those interests are not overridden by your rights and freedoms.
• Consent: Processing based on your freely given, specific, and informed consent, primarily for direct marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Sharing Your Personal Data

7c7771 does not sell, rent, or trade your personal data to third parties. We may share your data with carefully selected third parties only in the following circumstances:

• Payment processors: We share necessary financial data with payment service providers (including bKash, Nagad, Rocket, Upay, Visa, and Mastercard) solely to process your deposits and withdrawals.
• Identity verification providers: We engage reputable KYC and identity verification services to confirm your age, identity, and address in compliance with our legal obligations.
• Game technology providers: Game studios and platform providers (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) may receive session data necessary to operate their games. These providers are contractually prohibited from using your data for any purpose other than game delivery.
• Fraud prevention and security services: We may share data with third-party security providers to detect and prevent fraud, money laundering, and other criminal activity.
• Legal authorities: We may disclose personal data to law enforcement, regulatory bodies, or courts when required to do so by applicable law, court order, or to protect the rights and safety of the Platform, its staff, or other users.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third-party processors engaged by 7c7771 are required by contract to implement appropriate technical and organisational security measures and to process your data only in accordance with our documented instructions.

7. International Data Transfers

As an online platform serving players in Bangladesh and operating with technology partners located in various countries, some personal data processed by 7c7771 may be transferred to and stored in countries outside Bangladesh. Where such transfers occur, we implement appropriate safeguards — such as contractual data-protection clauses with our service providers — to ensure your data receives a comparable level of protection regardless of where it is processed.

8. Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Specific retention periods are guided by the following principles:

• Active account data is retained for the lifetime of your account plus a minimum of five (5) years following account closure, in line with standard anti-money-laundering record-keeping requirements.
• Transaction records are retained for a minimum of five (5) years from the date of each transaction.
• Support and complaints correspondence is retained for three (3) years from the date of resolution.
• Marketing consent records are retained for as long as you hold an account and for two (2) years after account closure or consent withdrawal, whichever is earlier.
• Technical log data (server logs, session data) is retained for up to twelve (12) months and then anonymised or deleted.

When personal data is no longer required, we securely destroy or anonymise it in accordance with industry-standard data disposal practices.

9. Cookies and Tracking Technologies

7c7771 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file stored on your device when you visit a website. We use the following categories of cookies:

• Strictly necessary cookies: Essential for the Platform to function. These enable you to log in, maintain your session, and use core features. They cannot be disabled without disrupting service.
• Functional cookies: Remember your preferences such as language settings and display options to provide a more personalised experience.
• Analytics cookies: Help us understand how players interact with the Platform by collecting aggregated and anonymised usage data. These are only placed with your consent.
• Security cookies: Used to detect suspicious activity such as repeated failed login attempts, protecting your account from unauthorised access.

You can manage or withdraw your consent for non-essential cookies at any time through your device browser settings. Note that disabling certain cookies may limit your ability to use some features of the Platform.

10. Your Data Subject Rights

Depending on your location and applicable law, you may have some or all of the following rights in relation to your personal data held by 7c7771:

• Right of access: Request a copy of the personal data we hold about you.
• Right to rectification: Request correction of inaccurate or incomplete personal data.
• Right to erasure: Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations.
• Right to restrict processing: Request that we limit the processing of your data under certain circumstances.
• Right to data portability: Receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller where technically feasible.
• Right to object: Object to processing based on legitimate interests or for direct marketing purposes.
• Right to withdraw consent: Where processing is based on consent, withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at [email protected] with a clear description of your request. We will verify your identity before processing any request and will respond within 10 business days. We do not charge a fee for legitimate data subject requests unless they are manifestly unfounded or excessive.

11. Children and Minors

The 7c7771 Platform is strictly intended for adults aged 21 and over. We do not knowingly collect personal data from any individual under 21 years of age. If we become aware that personal data has been collected from a minor, we will immediately suspend the associated account, delete the data without delay, and refund any deposited funds to the original payment source. If you believe a minor has registered on the Platform, please notify us immediately at [email protected].

12. Data Security

We implement a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
• Encryption of sensitive data at rest, including financial records and identity documents.
• Role-based access controls limiting data access to authorised personnel only.
• Regular security audits, penetration testing, and vulnerability assessments.
• Multi-factor authentication for all internal administrative systems.
• Documented incident response procedures for detecting, reporting, and managing data breaches.

While we apply industry-leading security practices, no transmission over the internet or electronic storage system can be guaranteed to be 100% secure. You are responsible for keeping your account credentials confidential and for notifying us promptly if you suspect any unauthorised use of your account.

13. Third-Party Links

The 7c7771 Platform does not contain links to third-party external websites. All navigation and content on the Platform remains within the 7c7771 ecosystem. If this changes in the future, this policy will be updated to reflect how we handle data interactions with linked external sites, and we will make clear that those sites operate under their own independent privacy policies for which 7c7771 bears no responsibility.

14. Changes to This Privacy Policy

We reserve the right to update or amend this Privacy Policy at any time. When changes are made, the revised policy will be published on this page with an updated effective date. Where changes are material — for example, a new category of data collection or a new sharing arrangement — we will notify registered players via email or an in-platform notice. We encourage you to review this policy periodically to stay informed about how we protect your information.

15. Contact and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy or our data processing practices, please contact our data protection team at [email protected]. We take all privacy complaints seriously and will investigate and respond to every submission promptly. If you remain unsatisfied with our response, you may have the right to lodge a complaint with a relevant data protection authority in your jurisdiction.